What is GIFFT ?
GIFFT is a perfect tool for managing trouble tickets within a project over the intranet.
The tool is easily configurable and evolutive.
Each member of the project can connect to the Web server using a browser (Netscape or Internet Explorer) to
The members of a project are notified automatically by e-mail when changes take place on trouble tickets that are assigned to them.
The project manager or the manager of the trouble tickets also uses this interface to :