GIFFT Documentation

1 Summary 2 Why to use GIFFT ? 2.1 Introduction 2.2 Presentation of GIFFT 2.3 History of GIFFT 2.4 Advice for an efficient use of GIFFT 2.5 Who to contact ? 3 Prerequisite to use GIFFT ? 4 Life cycle of a Fact Sheet 4.1 Ideal life cycle of a Fact Sheet 4.2 Detection of a problem 4.3 Change Control Board 4.4 Observing of a problem 4.5 Analysis of a Fact Sheet 4.6 Abandoning a Problem 4.7 Opening a Fact Sheet 4.8 Correction of a problem 4.9 Validation of a Problem 4.10 Notifications during the lifetime of a fact sheet 5 Characteristics of a Fact Sheet 5.1 Number 5.2 Project 5.3 Sub-Project 5.4 Phase 5.5 Creation Date 5.6 Submitter 5.7 Severity 5.8 Module 5.9 Version 5.10 Title 5.11 Deadline 5.12 Status 5.13 Postpone Date 5.14 Responsible 5.15 Corrector 5.16 correction Date 5.17 Corrected Version 5.18 Verifier 5.19 Verification Date 5.20 Verified Version 5.21 Test Scenario 5.22 Sheet Type 5.23 Impact 5.24 Workload Estimate 5.25 Time spent 5.26 ADC / ADP 5.27 History 5.28 Attachments 6 How to use GIFFT ? 6.1 Introduction 6.2 Creation of a New sheet 6.3 Search for Fact Sheets 6.3.1 "Trouble Ticket Number" Field 6.3.2 "Project" Field 6.3.3 "Sub-Project" Field 6.3.4 "Phase" Field 6.3.5 "Assigned to" Field 6.3.6 "Submitted by" Field 6.3.7 "Verified by" Field 6.3.8 "Status " Field 6.3.9 "Module" Field 6.3.10 "Version" Field 6.3.11 "Impact" Field 6.3.12 "Severity" Field 6.3.13 "Deadline" Field 6.3.14 "Problem Type" Field 6.3.15 "Corrected in" Field 6.3.16 "Verified in" Field 6.3.17 "ADC/ADP" Field 6.3.18 "Between" Field

6.3.17 "ADC/ADP" Field 6.3.18 "Between" Field 6.3.19 "In the Text" Field 6.3.20 "In the Title" Field 6.3.21 Display Options 6.4 Result of a search selection 6.4.1 Index of the sheets 6.4.2 Fact Sheet header 6.4.3 Fact Sheet body 6.5 Assigning a fact sheet 6.6 Adding an analysis 6.7 Editing an attachment 6.8 Opening a sheet for correction 6.9 Correction of a technical fact 6.10 Assigning for verification 6.11 Verifying a correction 6.12 Modifying the header of a sheet 6.13 Abandon a fact sheet 6.14 Postpone the handling of a fact sheet 7 Installation of the GIFFT tool 7.1 Creating Base directories 7.2 Placing the GIFFT files 7.3 Configuring the web server 7.3.1 W3C httpd server 7.3.2 Apache Web Server 7.4 Security 7.4.1 Apache Web Server on Linux 7.5 Setup configuration files 7.5.1 Setup Wizard 7.5.2 Setup GIFFT 7.5.3 Setup Projects 7.5.4 Setup Sub-Projects 7.5.5 Setup Modules 7.5.6 Setup Users 7.5.7 Setup Versions and Deadlines 7.5.8 Setup Phases 7.5.9 Setup Impacts 7.5.10 Setup Send-Mail Policy 7.6 Import old version data 7.7 Frequent installation problems 7.7.1 Installation Wizard page keeps coming back 7.7.2 After clicking "next" on first Wizard page, you get an error 7.7.3 No mails are sent 7.7.4 Can not create new bug reports because the deadline list is empty 7.7.5 Images are not displayed 8 Statistics 8.1 Distribution of Fact Sheets 8.2 Flow Statistics 8.3 Fact Sheets per Module 8.4 Response Times 8.4.1 Monthly Response Rimes 8.4.2 Detailed Response Rimes 9 Test Books 9.1 Writing the test book 9.1.1 Creating a new test sheet. 9.2 Passing the tests 9.2.1 Test Results 9.3 Test book files 9.4 Test Statistics 10 Annex 1 : Configuration Files Examples 10.1 Gifft.cfg 10.2 Project.CFG 10.3 <Project>_Program.cfg 10.4 <Project>_deadline.cfg 10.5 <Project>_version.cfg 10.6 <Project>_Subproject.cfg 10.7 Impacts.cfg 10.8 <Project>_users.cfg 10.9 Phase.cfg 10.10 Sendmail.cfg